Yes, Your Customers Still Use Email
It's been close to a month in a half since I wrote a post about How Do You Digitally Start Your Day and in the post I mentioned that I would comeback with an update on the numbers. Well today is that day. Here is a quick snapshot of how the readers of my blog digitally start their day.
As you can see 67% of the readers of my blog view their email first, 28% go to Facebook first and then 6% visit a news site first. I was hoping to see more people say they came to this blog first. I guess I need to amp it up here. Ok, enough about me. :-)What does this say?
Well, I think it shows that email is still the hub of all communications for most people and it shows that we cannot ignore this method of communcation as a business. The trick is how do we improve our engagement with said customer using email? Here are a few ideas that pop into my head when thinking about this:
- VIP Newsletter - Chris Brogan is the master of this. He creates very different content for his newsletters, compared to what he writes on his blog. We have a decent one as well, so please sign up. :-)
- Training - Maybe your business can provide some training via email. I have taken a few courses online recently all done via email and a blog. Quite efficient and effective.
- Sharing - Don't be afraid to share some great opportunities with your customers/subscribers. They will truly appreciate this.
As you can see, my quick poll is not far off from a recent study by Exact Target/CoTweet. So don't throw away that email yet....maybe some day, but not just yet. ;-)
How do you use email to communicate with your customers?
